Service-specific rules
Each service lists whether refill or refund applies and for how long after completion.
Legal
Refund Policy
Refund and refill rules depend on the selected service and the final operating policy.
Eligible issues
Significant non-delivery or drops within the stated refill window may qualify for refill or credit.
How to request
Contact support with your order ID, service name and a clear description of the issue.
Processing time
Requests are reviewed individually. Resolution depends on service logs and provider policies.
Account credits
Approved refunds may be issued as account balance for future orders.
Ready when you are